Quality management and qse synergy - KAGR9M13

  • Number of hours

    • Lectures 16.5
    • Projects -
    • Tutorials 16.5
    • Internship -
    • Laboratory works -
    • Written tests 2.0

    ECTS

    ECTS 0.6

Content(s)

Chapter 1. History, principles
? Communication : general semantics issues
Chapter 2. ISO 9001 standard. Implementing an ISO 9001 certification. Continual improvement
Chapter 3. Quality management tools
Group work : Quality function deployment
Group work : Affinity diagram (KJ)
? Groupe work : Quality, safety and environment synergy
Evaluation : writing one of the mandatory procedures described in the ISO 9001 standard

Test

RENDU

Calendar

The course exists in the following branches:

  • Curriculum - GeRi - Semester 9

Additional Information

Course ID : KAGR9M13
Course language(s): FR

You can find this course among all other courses.

Bibliography

Norme ISO 9001:2015
Norme ISO 14001:2015
Norme ISO 45001:2018
La sémantique générale aujourd'hui. Michel Saucet. Editions Retz, Paris. 1983