Quality - KAMA9M12

Goal(s)

Introduce students to the different concepts of quality management used in the main professional branches of industry and services

• Understand the concepts and tools that make it possible to optimize the company's operations through the Quality approach
• Develop the ability to set up and lead the resolution of problems encountered in a company by following a Quality approach

Purpose :
Know the vocabulary, terms, acronyms, main Quality tools and structured approaches to conducting improvement projects, in order to be operational in the working life.

Content(s)

Speaker : Bertrand FRAISSARD
https://www.linkedin.com/in/bertrand-fraissard-889a8b81/
Current function: Quality Director
Curriculum/Company:

• From 1998 to 2009: Caterpillar, design and manufacture of earthmoving machinery
• From 2009 to the end of 2018: General Electric Renewable Energy, design, manufacture and commissioning of hydroelectric power plants
• Since late 2018: Atlantic worksites, design, manufacture, assembly and commissioning of highly complex vessels and marine installations.

Contents :
Chapter 1 Introduction
Chap. 2 The fundamentals of quality
Chap. 3 Quality and the Customer
Chap. 4 Quality in the company
Chap. 5 Quality Assurance
Chap. 6 Mastering quality in design
Chap. 7 Controlling quality in production
Chap. 8 Controlling the quality of suppliers
Chap. 9 Solving a problem
Chap. 10 Communicating and animating quality on a daily basis
Chap. 11 Major business projects

694-page course material distributed to all students.

Statistics, mathematics
Computer tools